I don't think the no rules thing is working

Discussion in 'That's So Meta!' started by versi2, Oct 18, 2017.

?

are there rules?

  1. no

    5 vote(s)
    9.3%
  2. technically, no

    4 vote(s)
    7.4%
  3. yes

    9 vote(s)
    16.7%
  4. sort of, yes

    9 vote(s)
    16.7%
  5. I can't even tell

    16 vote(s)
    29.6%
  6. I mean, there's one, I guess, but it's very vague and unhelpful

    11 vote(s)
    20.4%
  1. seebs

    seebs Benevolent Dictator

    It's probably at least partially feasible to have things in both forms, but it also introduces the risk of edits in one and not another.

    On the other hand, that gets back to my point of "nothing we say is exactly right, so, we're sorta winging it here".
     
  2. Bunny

    Bunny aaaaaaaaaaaaaaaaaaaa

    Disclaimer: most problems on kintsugi are unique and delt with on a case by case basis. These guidelines will give a general idea on how mods (and community?) handle [situations relevant to the content of the post] reading this will help you understand how the forum works but for help with specific situations contact the mods via [mod contact method]

    Except less rough and awful. As a potential way to say hey yeah we do not rules in a set in stone kind of way while being on a page that has like policy rules on it.




    Also I have now realised that you can't see the forum subheadings on the main page when you are on mobile.

    Titles like those in fan town may be helpful for the less informative titles like; It's Galley's Turn (roleplay forum)
     
    • Like x 4
  3. Maya

    Maya smug_anime_girl.jpg

    Seebs, you talk about what other forums do and why it doesn't work (for you) as if you don't actually run this one out of a server in your basement (disclaimer: i have no idea how you actually host this forum but out of a server in the basement is infinitely hilarious and highly likely).

    Rules on other forums have set consequences (warn 1, 2, 3, then ban temp, then perma ban, etc.), sure, but rules on Kintsugi don't have to have those! If rules as they are defined... ahem,

    upload_2017-10-20_18-3-19.png

    exist on Kintsugi, then the way they are enforced is "on a case by case basis". Simple as that. "Here's what some of those cases may entail" does not mean no wiggle room exists.

    Appeals to consequences on other forums take forever, usually longer than the punishment, and consequences on them can be circumvented with "I did it for the lulz" but an appeals process to wiggled posts on Kintsugi doesn't have to take forever and doesn't have to be circumvent-able with "it's just a prank, bro!"

    Like, dude! You're over here calling yourself a dictator but then you say you can't do a thing because the other dictator across the lake is doing it in this specific manner.

    But anyway, tangent aside, I think what most people here are asking for, myself included, is a heavier, more concerted effort to put an emphasis on what is exactly and what is exactly not acceptable. I, for one, would be asking for that (I say would be cause the only thing I use KS for these days is to yell at you and post tangents in my diary thread or CV thread) plus less of an emphasis on "but its okay if you fuck up", this because I truly believe emphasizing that gives people no real incentive to strive to do better if it's always okay if they do something unacceptable.

    Like, if we agree that calling people buzzwords in an argument to shut them down is unacceptable behavior, then say that. Declaring it unacceptable does not mean a consequence has to be attached if you do it, but it needs to be known that it is unacceptable. If we agree that telling someone to kill themselves is unacceptable, then a consequence does not have to be attached if you do it (whether or not I think one should be attached is irrelevant to what I am saying), but it needs to be known that it is unacceptable.

    Laying out what is and isn't okay does not have to be what you think it is. If you tell users off the bat that committing the not okay actions doesn't necessarily mean anything consequential will happen, then users cannot use it as a weapon any more than they can use your current "report whatever you want for mod attention to it" sentiment as one. If I report anything I want, and I see a pattern in finding that posts containing unspoilered death threats (in public threads) that I've reported end up gone from the thread, then I can use it as a weapon. Doing the legwork for me in laying out that unspoilered death threats are not okay does not change my ability to use it against someone, I just skip a step in getting to that point.

    Regardless, if you are afraid of users using clear cut rules or guidelines or whatever you want to call them as weapons against other users, don't let them. We are talking about a free online internet forum here, not guns. You and mod team alike can decide that User A is needlessly targeting User B using the report system and discard the reports, and suddenly User A is up a creek without a paddle or a bludgeoning weapon.

    The goal of laying out clear cut guidelines is not to hand users a handy weapon to beat each other with or bring down the banhammer on all ye who dare enter here. You preach a lot about your goals with a site like this for someone who seems completely unwilling to date to take steps that will get you to those goals more efficiently and way faster than at present. Laying out clear guidelines that anyone can use to observe and change their own behavior and teach themselves healthy reactions to even things that make them angry, or anyone can use to finally speak out about things that make them uncomfortable, can only help the site, not hurt it. Again, these clear guidelines do not have to have any kind of consequence attached to them for breaking them.

    A large population of the forum, largely autistic, is asking for these clear guidelines both so that they don't get punched in the dick by unforeseen consequences to their actions, and so that if something pings them as uncomfortable or unacceptable, they might just have something to point to that tells them exactly why they are feeling that way. You will never find a place on earth or on the internet that can cover all the nooks and crannies of this, but giving people some kind of painted outline to extrapolate from is a lot better than leaving them to their own devices and saying "figure it out for yourself", that's not how society as a whole works anymore, it's unfair to expect an online forum to do that.
     
    • Agree x 20
    • Like x 3
  4. AbsenteeLandlady123

    AbsenteeLandlady123 Chronically screaming

    Yeah I think I agree with all of that.
     
  5. cleverThylacine

    cleverThylacine cuddles for the weird and the fierce

    The presence of clear guidelines (aka rules) does not automatically imply that infractions will be punished.

    It does imply that infractions may have consequences, but they already do--posts get wiggled so that nobody sees them.

    Having your words hidden from everyone and not just the specific person who was offended by them is a pretty big consequence. And there's no way for someone who has had consequences imposed on their post to know what their infraction actually was, other than "offending someone", except by asking, which is scary and also (depending on who answers you) sometimes useless.

    Most people want to prevent this from happening again. Responses like "it doesn't matter why, you're allowed to make mistakes" do not help people avoid making mistakes that they would really prefer not to repeat. Also, never knowing whether anything you say will be deemed Acceptable or Not Acceptable leads to people just not wanting to bother saying anything.

    Clear guidelines regarding what constitutes "NSFW" content would be extremely helpful. When I see posts spoilered and marked "NSFW" for simply containing references to the fact that people have sex and sometimes enjoy it, I do not feel that I'm in a welcoming or safe community, I feel that I'm in a community where I should be very quiet and small because people like me aren't wanted here. (This has everything to do with the era and the place in which I grew up, but I've spoken to other people who have similar feelings.)

    A clear definition of what content should be spoilered, what content should be spoilered AND restricted to 18+ spaces, and what content requires warnings would make a lot of the autistic people on this forum feel much better. It would also reduce the number of posts that get reported or have to be wiggled, so I can't help but see it as a win on all sides. If you feel the need to allow for situations that are less clear-cut you can always include a loophole about the possibility that content falling outside of the guidelines may still be a problem depending on the situation, but I really feel like most of the time that shouldn't be an issue. Most people who want some rules do not want them so they can rules-lawyer their way into being offensive and nasty without consequences, they want them because walking on eggshells hurts their feet.

    I'm also really disturbed by Khan's confirmation that certain individuals are treated differently when it comes to harassment. Adults being harassed shouldn't be acceptable, because harassing people shouldn't be acceptable at all. And an (outwardly) strong personality should not be taken as a sign of inner strength and the ability to handle mistreatment. Everyone in a forum for people who are broken and putting themselves back together can be presumed to be really vulnerable somewhere, and not necessarily somewhere obvious.

    People who make a big deal of not showing their weaknesses are usually people whom life has taught that if you show your weaknesses, people will take advantage of them.

    People who have strong personalities and the inclination to tell people to go pound sand are not paragons of inner strength either. Generally, someone who is very defensive and given to telling people to fuck the hell off is someone who is expecting to get hurt if they don't, if they haven't already been hurt.
     
    • Agree x 4
  6. Beldaran

    Beldaran 70% abuse and 30% ramen

    @cryptoThelematrix, like we explained to you previously, if the courts and several national organisations can't clearly define obscenity, we can't either.
     
    • Agree x 2
  7. spockandawe

    spockandawe soft and woolen and writhing with curiosity

    (whoops, got ninja'd as I went to go find the link, but a good example is the MPAA's definition of ratings where it comes to sexual content, which... barely exists either. I previously went to go try to use theirs to hammer out a guideline, but I was surprised at how little they've been able to pin it down either, which I guess is because things are so context-dependent)
     
    • Like x 1
  8. Chiomi

    Chiomi Master of Disaster

    Also, dude, mostly stuff gets wiggled with explanations. Like, there was at least once, I think, where I wiggled a thing and explained on Discord rather than in the thread, but if there's any question about why a thing was wiggled then explanation is usually offered unprompted in the thread.

    And I don't think we necessarily want a decrease in reports? It's fine. More reporting, actually, would be good, if anyone is feeling hesitant about whether or not to hit that button. Be in conversation with us.
     
    • Agree x 2
  9. cleverThylacine

    cleverThylacine cuddles for the weird and the fierce

    And like I also said previously, that's a load of bullshit.

    A lot of sites and/or organisations (film and game rating boards) don't try to define "obscenity" but are quite successful at defining what content they consider generally acceptable for all audiences, what content should be clearly labelled so that people who want to avoid sexual content may do so and those who seek it may find it, and what content requires specific warnings, and what content they don't want to host on their site at all.

    You're not writing guidelines about what content is allowed to exist in the entirety of the United States. You're writing guidelines about what content you do and don't want to host on this particular website and how you wish potentially problematic content to be safeguarded.

    If AO3 can do it, so can the mods. It's not impossible; you are just refusing to do it.
     
    Last edited: Oct 23, 2017
    • Agree x 1
  10. cleverThylacine

    cleverThylacine cuddles for the weird and the fierce

    I know it's not intended to be, but that comes across as kind of chilling, because basically it sounds like y'all are encouraging people to talk about each other with the moderators privately and ask for action to be taken rather than trying to communicate with each other. Maybe that's not what you guys mean by reporting. But it sounds kind of a lot like a police state to me, even if it's a wonderfully friendly happy one.
     
  11. Chiomi

    Chiomi Master of Disaster

    I'm sorry trying to help people troubleshoot interpersonal interactions in something less public than TCHGB sounds like a police state to you?

    Like, you seem to be approaching this as 'reports are someone tattling anonymously about Bad Behavior, which the mods will punish'. Which speaks to your context.

    But we've had reports of pets, which everyone now knows about, reports of 'hey I'm worried about this person but don't know how to help,' reports of 'move this thread,' reports of 'this person has a question I don't know how to answer.' There are a lot of reasons people report things. Some of them, yeah, do include 'this post really freaked me out, what do I do about it' or 'this post really freaked me out, please do something about it'. And we don't always do what people ask! That tends to make us unpopular.
     
    • Agree x 9
    • Like x 1
    • Winner x 1
    • Informative x 1
  12. spockandawe

    spockandawe soft and woolen and writhing with curiosity

    Ahh, I do really understand the idea of getting frustrated because asking for wiggling explanations is intimidating! I don't want to quite commit to an extreme of saying that mods will break down every wiggled post in full detail for why it was removed, because that could go badly for other users (if someone can see why it got wiggled and it feels like a lecture from the mods, that's its own flavor of upsetting).

    So I don't think we can establish a single default explanation level for every post that ever gets wiggled, but I can't think of any time where it wouldn't be okay to ask for that explanation, or to say that you don't understand the explanation given so far. As far as I've been able to follow, the idea of wiggling posts isn't intended to be read as a moral judgment, and it's not intended to shut down conversation. I think a forum where it was meant to be a judgment like that would be more likely to plain delete the posts, but the way wiggled posts generate a new thread in the pear wiggler subforum is meant to leave the doors wide open for discussion for anyone who needs it.

    Which isn't much comfort in terms of it being intimidating to ask those questions, I'm sorry. Especially when having posts moved has the flavor of punishment, even if it's not meant that way. I don't know exactly what to do about that except to repeat that the structure of the subforum is meant to encourage those kinds of conversations and stay away from the cold hard consequence of a perma-deleted post. If anybody is worried about the prospect of asking those things, I know that I wouldn't object to a short/scripted question to copy and paste into the thread, just signaling that explanation is desired. Even just sending '???' or 'why?' would probably get the message across clearly enough that someone would like more feedback from the mods.
     
  13. chaoticArbiter

    chaoticArbiter an actual shiny eevee (destroyer of worlds)

    to be completely honest I do have to agree with CT on the NSFW part at least
    you don't need to define obscenity but you could say "things with this level of sexual content should be spoilered" like
    is "my partner and I had sex last night" NSFW? it is about sex. it is about people engaging in sex. does that count
    how graphic can it get before it's NSFW
    guidelines are nice
    similarly, I would like guidelines on what is considered triggery enough that it needs to be spoilered, and where
    i.e. are all posts in a vent thread fine, and we don't need to spoiler there? if no, then what should we be spoilering? is a post of "I want to kill myself" too triggering, or is that all right? if it's fine, then what IS something that should be spoilered in a vent thread? what about elsewhere? are there specific rules for spoilering in the abuse subforum, for instance?
    I would like guidelines please.
     
    • Agree x 5
  14. spockandawe

    spockandawe soft and woolen and writhing with curiosity

    And the report function too! Okay, so I've been pushing to get some more central discussion of how the report function is meant to work on here, and sketching out what ground to cover but that piece of explanation on its own won't make too much sense until the other philosophical bits are laid out too.

    But the short version of the story is that like pear wiggling is meant to be an invitation for discussion rather than a punishment, the report function isn't meant to serve a punitive function either. The tl;dr is that it's for anyone to signal 'hey, mods, look at this'. Which is a thing most sites use almost exclusively for reporting infractions or misbehavior, problems of some kind. We've tried to state in a few places that it's meant to be a more flexible tool on kintsugi, but I do know that it being called 'reporting' carries connotations of punishment from other sites.

    I do still want to stay very far away from the idea of a report being treated as a moral judgment on any user. A report might be sent in that spirit (even though I'm blanking on any that I've seen like that), but mods don't respond to them in that way. There's a definite push to avoid responding to them in that way. And in general, most reports aren't even submitted with the reporter looking for some kind of mod action. It really does tend to be used as a 'look at this' tool, but without the thing being pointed at necessarily having anything wrong with it.

    One sec, talking in the abstract is difficult. Lists! I sure do love lists. This isn't complete, but I think this covers a lot of the report spectrum.

    Mods may take wiggling/editing action to minimize harm
    • This user posted a thing that could pose a danger to other users (could cover malicious issues like encouraging someone to self-harm, but non-malicious things like suicidal or discussing your own suicidal urges in a public thread)
    • This user posted content that qualifies as something less urgent than danger but more serious than annoyance (flashing gifs, possibly-triggery content, unspoilered nsfw, etc.)
    Mods probably won't take wiggling/editing action, but seriously, please do feel free to tell us anyways.
    • This situation seems highly loaded and might explode and I want the mods to be aware before things actually go to hell
    • There's something going on in this conversation that sets me on edge, and I don't have anything that I want the mods to DO, but I want them to be aware of it
    • I feel ignored/invalidated/attacked or am otherwise in distress and want the mods to know this is happening
    • This seems like important information for the mods to be aware of (hard to articulate, but if someone is exploding in one thread and posting about what set them off somewhere else, making sure mods have a full picture)
    • This post seems like a sign of improvement in an ugly situation, and it's good for the mods to know about positive things too (blanking on examples, a !!! :D moment)
    • I'm worried about the user who posted this thing (anywhere from downward emotional spiral all the way out to suicide announcements)
    • And at the most extreme harmless end of the spectrum, showing the mods a nice thing because nice things are wonderful and spreading the joy is fun
    The idea of 'mods, look at this' is very vague, but it really is meant to cover a wide spectrum of issues, generally encouraging communication with the mod team so that they're aware of things happening on the forum, even if they aren't personally spending time in the spot where the thing is happening. If there was... I'm not sure, if someone started exhibiting serious distress in a fan town thread, if there aren't any mods in that fandom, it would be easy for them to miss it. If someone sends a report, it lets us know that this is happening and this person may need help.

    I think it's also important to note that if people are worried about increasing the mods' workload by submitting things that don't need action, that's not currently an issue. If the size of the forum suddenly ballooned, maybe. But even when we're being sent cute animals, it's still probably less reports than you're thinking. I'm having trouble seeing this ever happening, but if it gets to be an issue where we're overwhelmed with reports and can't keep up, we'll specifically reach out about it and let the community know. But there really aren't that many reports happening on here, even counting the animals.

    And! If the reporting function still sounds upsetting and is hard to use, the caring void is always open. Any thread in the caring void is open to the OP and the mods only, and just like reports are confidential, caring void conversations are also confidential. Like reports, it's not so busy your thread will be ignored or buried. Last I heard, every mod reads new posts there unless they're asked specifically not to. I can see how it would be easier to write something there and ask questions more directly than through a report, and it's just as acceptable to bring things to our attention there as it is through the reporting function.
     
    • Informative x 5
    • Like x 2
    • Agree x 1
  15. unknownanonymous

    unknownanonymous i am inimitable, i am an original|18+

    the ability to argue a post successfully out of the wiggler and not getting judged for wanting a post out of it are also important, i think. 'cause i'm sure that not all the posts in the wiggler should necessarily be there.

    and just, if i got wiggled, i'd end up feeling really judged and evil and want to never talk on kintsugi again ever.
     
    • Like x 2
    • Agree x 1
  16. spockandawe

    spockandawe soft and woolen and writhing with curiosity

    I definitely understand your frustration here. And this is one of the things where discussion has gone around and around lots of times in the past without much forward progress. Kathy's boundary thread had been trying to work this out, and the degree of how graphic the words are, that is definitely a factor, but there are different degrees of how graphic something really is depending on where it happens. And there are differences between generalized 'sex' as a topic of discussion, and personal sex history, where the personal stuff will probably be read as a degree more graphic than the general discussion, just because it is about actual real people and not just an abstract topic.

    So I do definitely want some guidelines here. But I actually just went to track down the AO3 guidelines to see if they had something I could leverage, and

    So that is very frustrating. I empathize and agree. I understand the desire for firm guidelines, but a lot of people in charge of pinning those things down, even for a job, or even as a large organization like the MPAA, tend to err in the direction of vagueness. I do really want to help provide clarity, but defining sexual nsfw seems to be a consistently difficult problem.

    Ah! I have wondered about this too, and got some aspects of it cleared up.

    In terms of absolutes for triggery content, that.... is still a bit up in the air. I know people have had suicidal imagery wiggled in general threads, and I'm not sure about verbal suicidal postings, but I think action was taken. In general terms, if you post in the tumblr.txt thread like 'I want to kill myself', based on context, is it in response to a jokey-awful type of post, or is it in response to a more serious political thing? It's really all context, which is... seriously so, so frustrating, but this is why the wiggling system is designed to encourage discussion, and why we try to emphasize that wiggling isn't a punishment or judgment, and reporting doesn't necessarily indicate a moral judgment either, it can just be '???? is this a problem? i'm not sure' (I know I sent one or two reports like that before becoming a mod, and I think the posts were allowed to stand)

    But in vent threads? As long as you tag or warn for it in the original post, it's free game. I asked about some intense unspoilered suicidal picture stuff, but OP warned in the first post, so no action was taken. In the abuse subforum too, I'm fairly sure that if you warn for content early on, it's also not an issue. Though also, in the abuse subforum, I think there's a certain amount of dead dove going on, where you know that you're likely to run into heavy things just by the nature of the subforum, and it wouldn't be treated the same as surprise CSA discussion in the pets thread. Warnings are still good, but I don't know of any cases where mods actually asked users to add spoilers in ITA, or wiggled ITA posts. There is a little bit of wobbly ground where if someone else posted in your ITA thread with surprise CSA stories that you weren't expecting/didn't want, I can see there being some issue there. But again, that's a case-by-case situation, and I don't know of any times I've seen that come up. In your own ITA/brainbent threads, maybe do try to remember to warn at the beginning, but you have a lot of leeway in those spaces.
     
    Last edited: Oct 23, 2017
    • Like x 3
    • Informative x 3
  17. chaoticArbiter

    chaoticArbiter an actual shiny eevee (destroyer of worlds)

    I think part of my struggle is just that I have a brainbug that likes to react to things like me being asked to spoiler something by going "Cedar, you have done a Wrong Thing, and you are Bad and Irredeemable." and while I logically understand wiggling or requesting a thing be spoilered isn't actually that....emotionally, it is a different story. and it's even worse when I get that, and then it conflicts with me trying to rationalize to the brainbug "but I didn't KNOW that was a Wrong Thing!" because that gets into "ah but if you did not know it was a Wrong Thing, you will do Wrong Thing AGAIN....you should just stop speaking forever" and guidelines would help, because at least that way, if I do a Wrong Thing, I can go 'ah yes, I did make a mistake here, but I will remember in the future!' because there's at least some sort of clarity of what I should be doing as opposed to me going "but I didn't know, I don't even know why it needed to be changed or removed, what are the criteria, how will I ever keep from doing Wrong Thing if I don't know the criteria"

    admittedly I'm hardly likely to post about the sex I am not having and never will have, so the NSFW question was more because I am curious about guidelines for that in general. it is a very nuanced thing, though, and I do get that--but it would be nice if there were guidelines of some form, even very vague ones? such as "describing a sexual experience in any detail should be spoilered", or something?
    the trigger part did help, though, thank you. c:
     
    • Agree x 5
  18. Chiomi

    Chiomi Master of Disaster

    Here's a sort of preliminary flowchart. Seebs wasn't around to contribute, and there wasn't any big consensus, so this shouldn't be considered authoritative. But here's a way to figure out whether spoiling something might be appropriate. And with some things, we might still later come and ask you if you'd be willing to add a spoiler, because sometimes we have extra information.

    spoilerdecisions (1).png
     
    • Like x 6
    • Useful x 2
    • Winner x 1
    • Informative x 1
  19. cleverThylacine

    cleverThylacine cuddles for the weird and the fierce

    Chiomi, I have too much respect for you to respond to this sentence as written. This is the kind of sentence that gets people who are already in agreement with your position to hit "Like", "Agree", and probably eventually "Winner." This is the kind of sentence that wins debates.

    But this is not the kind of sentence that makes people who aren't sure they trust what's going on feel any better about it.

    I really don't want to get into my particular context because this isn't about me. And if it becomes about me, it won't accomplish anything except to get the people who care about my context in particular riled up. I'm not the only person who wants more clarity about what "NSFW" means around here, and in the context of this particular thread, most of the things people are being encouraged to report are not "this is the cutest dog I have ever seen."

    Of course it does, but you volunteered. :) I know that there are other kinds of reports.

    If you actually are trying to help people resolve their conflicts in a less public context than TCHGB, I'm all for it.

    But that doesn't jive with what I've heard other mods say, to the effect that "we will never tell anyone who reported them ever."

    There are certainly many situations in which that's the appropriate action to take, such as honest-to-G-d abusive behaviour, but there are probably also situations in which at least asking if it would be okay to try and facilitate a dialogue would also be a good idea, or at a bare minimum getting both sides of a story before making decisions.
     
    • Agree x 1
    • Useful x 1
  20. cleverThylacine

    cleverThylacine cuddles for the weird and the fierce

    I think this is a good chart except for "sex" because it'd be nice to know whether that means "detailed descriptions/discussion thereof" or "mentioning the topic."
     
    • Agree x 3
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