Not receiving Skype group chat messages!! Please help!!!

Discussion in 'General Advice' started by BlackholeKG, Jul 31, 2016.

  1. BlackholeKG

    BlackholeKG I saw you making fire

    Hey, I thought that mysteriously people hadn't been chatting via the Skype rooms for like the past three days but I just now realised that something else is very wrong with my Skype!

    I'm not receiving messages from most of my group chats. A couple of them seem to update sporadically, but that's it. None of my social ones work, and that's my primary way of talking to people. If I can't get this fixed then I'll become Very isolated.

    One-on-one chats work fine. Group chats update when I restart and open Skype, but do not update while Skype is running. This started at the same time as my family arrived in Wales for a holiday, so I thought that it might be the wifi here, but I've tested and it's happening on both my laptop and my phone, both on the wifi and on the mobile network. The issue must be with my account and not a particular installation...

    One time my phone popped up a message that said "updating messages", and it updated once following that loading, but otherwise I'm not getting messages live. I can send messages and they will appear on my screen, and other people can see them, but I can't see the responses. My own messages appearing on the screen of my laptop when I send them from there do not appear on my phone, and vice versa.

    I've tried leaving and rejoining chats. Skype doesn't even display the "you have left the chat" message!

    ...I just got a message in another group chat on my phone, so presumably some of them are still working. It's one I haven't been trying to access from my laptop/the holiday WiFi, so maybe accessing chats via one of those has somehow "broken" them?? I have no idea.

    But somebody please help if you can because I'm super cut off from everyone right now and I really don't like that D:
     
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