after having a landlord I could directly text, for all her flaws, it's very frustrating to have a landlord who is the owner of a company and goes on vacation every fucking week and is only in the office like Monday thru Wednesday or something...I was told they'd send someone to check out the smell and update me and they did but I never got a call. :| ofc. and the smell is still there and giving Aki breathing issues. But apparently it's not the dryer, which is brand new etc etc. I have no clue what the fuck it is but the lady at the office is like...she works for the plumbing company and not the realty company (both owned by the landlord) but said she'd pass it on but they can't do anything until Monday and I'm like are you serious??? I get that it's not her specific problem but the landlord has no way to respond to something that is AFFECTING THE HEALTH OF HER TENANTS in a timely manner??? I keep asking what number I'm supposed to call for maintenance requests but all the calls I've made to the # on the lease go to the realty office and they always sound exasperated like I'm wasting their time...don't like it. You rent apartments you have to be prepared to communicate with your fucking tenants?? parents told me to threaten to call the fire dept bc its kind of a burning smell but I don't know what to do. It's been on and off for weeks, sometimes in the bathroom and the back two bedrooms (aka Aki's room & office) and sometimes in the kitchen. I could also smell it in the basement near the dryer so if it's not the dryer I have no clue what the fuck it is but. WHAT. seriously. It smells similar to cigarettes but not quite. which is apparently what burning lint smells like. I have no idea. I guess my only option rn is try to keep checking the basement when i smell it and see if I can pinpoint anything... On top of this the upstairs neighbors' kid stays up til 2am and jumps up and down all the time and does something that straight up sounds like she's skateboarding or riding a scooter in the house...so we tried to make a noise complaint as well and the lady was like "you have to work it out with them directly but we can't give you their contact info just go up and knock on their door" like we haven't tried that...not to mention the other week the guy on the 3rd floor was working on his car in the driveway at 1am and the 2nd floor guy made a noise complaint about it so clearly...we can make noise complaints...just the plumbing company lady has no clue and can't even tell me who to talk to that does, apparently. AAAAAAAAAAAAGH I know it's a pandemic but stop letting your 5 year old stay up until 2am making noise!!!!!!!!!!! I'm just. this is still better than the old place but it's really fucking frustrating to be dealing with this stuff while looking for another job because PANDEMIC and trying to sort out our stuff still.