Customer Service Thread

That is amazing!

 

yeah, that's a good one I gotta say.

So, at my job, I work at the pharmacy and a lot of customers (rudely) just tell me their surname when I ask them how I can help them today. With that context:

Me: "Good afternoon, how can I help you?"
Customer: "Uh, Mann?"
Me:
Me: "Well I'm fine with any pronouns, but sure."

 

Everyone should be like me at the pharmacy!! I say hello and then tell them if I'm trying to pick up or drop off! Then I say thanks and wish them a good day at the end!!!

 

Have I got a story for you guys. We had a customer today that I'm still not sure if she was hearing voices or not from the way she was acting.

So it's the end of my shift and a middle age woman with the typical haircut dyed black. Nothing out of the ordinary at first though she seemed a bit off in a way I can't place. So she starts looking for her money while I was ringing her up when an older woman comes up to the register asking how much the can of biscuits she had was and if we had more cottage cheese in the back.

Me: No what's the the coolers is what we have. (I turn to the assistant manager.) Do you know how much those are?
Asistant: I'll scan it for you and see.
Strange woman: Yeah you better.

The three of us look at her like she's crazy but I chock it up to her trying to make a joke. After I finished ringing her up she's still looking for her money leaving me to just stand there a bit awkwardly while a line starts to form.

Strange woman: Are you empty?
Me: What
Strange woman: You are because I'm full of Jesus and you aren't.

Cue me standing there looking dumbfounded and wondering if she knew something since while I'm not open about it I am queer and a wiccan so she's not wrong I guess? The assistant manager threw her hands up with a "I'm done." and started helping to get rid of the growing line by ringing people up at the other register. I think she realized she said something she shouldn't have because she goes. "I didn't mean to be rude to you." I highly doubt she meant it.

A couple more minutes later and she's still looking for her money and the head manager had came over to see what the fuss was about and was glaring daggers at her over my shoulder.

Strange woman: I'm not a loser and neither is him.
Manager: Excuse me?
Strange woman: Oh not one of you guys.

My manager had that voice she gets when she's about to kick someone out of the store. Thankfully she finally found her card and took a couple tries to get it to work without saying anything else weird because I think if she had she would have been banned. The three of us and the customer that was behind her shared a collective WTF moment at her expense and I clocked out for the day.

 

ah, one of Those

 

What my shift lead said: “do you want to do the cooler or the medicine bay?”

Both are huge jobs. I chose cooler because I could listen to my music doing it, spent a couple hours restocking drinks and ice cream in the freezing cold.

Today I found out what she meant was “which one do you want to do today? Because you’re going to do both and it’s going to get in the way of your closing work two days in a row.”

 

Yesterday I had someone whose age I couldn't tell try to buy cigarettes! We're supposed to ID every single person, but for some people I don't because they're obviously ancient and wrinkled and have been smoking since the great depression. I'm only barely exaggerating.

Him: I don't have my ID. Can I just tell you my birthday?
Me: ...No. Sorry. You don't look old enough.
Him: You think I would lie about my age?
Me: People do all the time. It's not that I don't trust you. I don't trust anyone.
Him: I was born in '71!
Me: Mmkay. Still need that ID.
Him: I'm turning 40 in like a month!
Me: I trust you less and less with every word out of your mouth.

 

Like do they think I was never in high school? do they think I never tried the same tricks? Do they think they invented being tall and wearing a hat? The very least they can do is get their math straight. Fuck, man. I'm not stupid.

 

Shout out to the craft store cashier who complimented my hair today and also was super sweet and patient with me when my card got declined 5 mins after closing and i got increasingly distressed and embarrassed. Also i tried to return something they didn't carry by accident, which was only discovered after the upc was put in by hand. Will give maximum points on customer experience survey. I have become what i hate most.

 

oooh i love those
we only sell our own lines, but that doesn't stop people from trying to return stuff from other stores and it's like?????? why this?

 

It’s not very often I feel like a customer might actually hurt me. Today was one of those times.

 

oh damn dude you ok?

 

I’ll be fine. Just gonna sleep this off.

 

no, pig wrestling is not covered under the damage deposit on your tuxedo rental
i don't feel like that's something i should have to explain

 

That's...yeah, that honestly feels self-explanatory. And like it's one of those things where you'd assume people would go "y'know what, if I"m gonna go wrestle these pigs, I should probably take off my tux first."

I mean, maybe it's a situation where Suddenly Pigs, and they were hoping that they could get the damages they couldn't fix covered. But still.

 

it's a rustic wedding, which apparently means wrestling pigs in a vera wang tuxedo because
????????
people are Something Else, bless their hearts

 

*steeples fingers*

What The Fuck?

 

...so the pig wrestling was on purpose and planned, and not just something that happened because "oh shit, the pigs got out, I must Help"?

Seconding Owlet: what the fuck? (And why would you do that in a vera wang tux? That shit's expensive! If you're going to wreck a perfectly good tux, then get one that's not a designer name brand, it'll at least cost you less!)

 

What