Customer Service Thread

Discussion in 'General Chatter' started by tickingnectarine, Aug 27, 2016.

  1. LadyNighteyes

    LadyNighteyes Wicked Witch of the Radiant Historia Fandom

    WV winter weather is pretty unpredictable, too. Some years it doesn't do much worse than hover around freezing with some rain and a few flurries, other years it drops three feet of snow in one night in February and they have to cancel school for a week because the bus depot is buried in a giant snowdrift. And road clearing when it does snow can be really all over the place because Twisty Mountain Roads.
     
  2. Lizardlicks

    Lizardlicks Friendly Neighborhood Lizard

    Honestly I haven't noticed studs being all that much better vs what I got: siped all seasons and chains for when it gets nasty. Though to be fair, we also live in a place that gets regular harsh winter conditions and has the infrastructure to handle it so it's at more of an advantage than say, a place that is usually mild but suddenly has some bad years.
     
    • Informative x 1
  3. Anomal(eee)

    Anomal(eee) Grumblepunk Gremlin

    Biggest tip I have for winter driving is one I actually heard on the radio and was like "that's it, that's exactly the thing!"

    So, going slow and having good tires are super important, but it's not just low speed that is crucial, it's also being gentle with changing speed/direction/whatever. The radio guy described it as driving while pretending you've got a full container of liquid without a sealed lid in the car with you that you don't want to spill. No jerky motions, no rapid changes.

    (I've also always managed fine with all season tires, but the most terrain we get around here is hills and hollers, no mountains)
    *ETF typo, dyac
     
    Last edited: Jan 3, 2020
    • Agree x 2
    • Informative x 1
  4. LadyNighteyes

    LadyNighteyes Wicked Witch of the Radiant Historia Fandom

    WV is mostly hills and hollers too, we just act dramatic about it.
     
    • Winner x 3
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  5. bornofthesea670

    bornofthesea670 Well-Known Member

    I get up in a giant bowl of a place, flat but you saw mountains in all directions. Sometimes a bit of variation, a few dips. All the roads were square and our idea of a "bad" road is kind of hilarious, looking back
     
  6. Mossflower

    Mossflower Active Member

    Bringing back the thread to say I think my workplace is trying to get people to quit or have a reason to fire people. They’ve been cornering people to have them sign a paper saying they’ve been told the new rule that you will be terminated if you park outside of the employee spots. No warning once and done.

    That would be unreasonable as is but add on to that the fact we lost a third of the employee parking to construction recently you have me over here wondering just how far disconnected management is
     
    • Witnessed x 13
  7. Deresto

    Deresto What's your favorite Pokemon?

    So I work as a cashier at a resort, and my boss has initiated a new program that involves the 'employee of the month' system. Working at this place is typical service industry hell, and he decided anyone specifically named in a positive light the most in reviews gets their own pick of an employee of the month tee-shirt, that they Must wear all month.

    The catch? Whoever's wearing it gets extra flack for having an off day, even if it's something we have no choice over (eg, a card reader is broken and we have to use cash only, pissing off customers, or having a group of thirteen come up and telling them we only have twelve slots for something, that kind of thing).

    No one working in the park wants the "Honor" of the shirt and it's breaking both morale and productivity to an all time low... It's frustrating as shit
     
    • Witnessed x 16
  8. Normal day:
    "Hello, how can I help you?"
    Customer hands me a prescription and says nothing.

    Yesterday:
    "Hello, how can I help you?"
    Customer hands me a discount coupon and says nothing.

    At least a prescription has a name on it, a coupon gives me no information at all about who you are.
     
    • Witnessed x 6
  9. Also, in worse news, our pharmacy manager just put in their two weeks notice and the only other pharmacist we have has been job hunting. And is already getting interviews.
     
    • Witnessed x 7
  10. turtleDove

    turtleDove Well-Known Member

    From the receptionist job I did several weeks back: dude called in, asking if he could speak to a manager or someone in HR about a posting he'd seen, because he wanted to make sure he had the qualifications needed for it. I am 90% sure that he was actually trying to Gumption his way into at least a job interview, if not being hired.

    Fortunately/amusingly, the manager on duty was having none of it and told me to tell the dude that the best thing for him to do was to just send in an application and the person in charge of reviewing applicants would be the one to sort out if he was properly qualified. Which I did.
     
    • Like x 1
    • Winner x 1
  11. kleric

    kleric Member

    It's cute when confused highschoolers butcher book titles and ask for things like "uhhhh hemingway's the hamlet please"

    It's notably less cute when it's towering middle-aged men Huffing and Puffing because there really isn't a Hemingway's Hamlet in our system no matter how much he insists there must be, no it can't be Shakespeare, it's Hemingway, you work in a library you should know, why don't you kids these days know anything, of course it's Hemingway's

    In the end he pulled up the texts from his kid and turned out he needed Romeo & Juliet and I was ready to spontaneously combust from rage
     
    • Witnessed x 15
  12. A lighthearted one- we had a customer attempt to pay by check, with the check made out to a different store. Which was two miles away. And was a grocery store, not a pharmacy.
     
    • Like x 2
    • Winner x 2
  13. Not only has someone who was working as a cashier in pharmacy called out today, one of the pharmacisists has not come to work as expected. I don't fully understand what's going on with that. What I do understand is I've been called in to work on my day off, and today is probably going to suck.
     
    • Witnessed x 7
  14. Anomal(eee)

    Anomal(eee) Grumblepunk Gremlin

    Shitty thing about working payroll: becoming intimately familiar with how nauseatingly entitled and shamelessly prone to robbing their employees the average business owner is, based on my sample size of the several thousand clients I have interacted with through my tenure

    (It has also turned me into a person with Opinions about spreadsheets, which I never expected)

    But it did afford me the sweet opportunity, when a client called questioning why no federal income taxes were being withheld from her employees' checks, to explain in a bright, helpful, matter-of-fact sort of voice "Oh, since all of their incomes are so far below the federal poverty guidelines, our system won't calculate any income taxes to be withheld. They just aren't making enough to owe any taxes at the end of the year at their current rates!"

    And I like to think that that little hitch of hesitation in her voice after my explanation was her sudden awkward awareness that she had just mentioned before our discussion that she was running an operation large enough to merit an industrial size kitchen complex... But is on track to send home the highest paid of her workers with just over $10,000 a year.

    I hope it eats at her >:c
     
    • Witnessed x 15
  15. Anomal(eee)

    Anomal(eee) Grumblepunk Gremlin

    Tfw all of your clients' listening skills have been amputated in a tragic conversational incident
     
    • Witnessed x 13
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